Comscentre is serious about support and our Support Team is contactable 24 x 7 to ensure your business continues to function at all times.
Use the Support section of the Comscentre website for:
Log-ins
Log-in to the Comscentre Customer Portal, the Comscentre Partner Portal, webmail and other useful online tools.
Contact Support
Contact our Support Team to log your support calls with Comscentre Customer Care.
Training
Contact our Support Team regarding our Training Services.
Escalations
Review our escalation path for any unresolved issues regarding your service.
Product Support
Get product support, review our product guides and access downloads for our supported products.
Fault Logging
Review our processes and procedures for fault logging, severity level definitions and support fees.
Performance Guarantee
Review our Performance Guarantee to all customers.
Customer Service Charter
Review our Customer Service Charter.
