Comscentre was the first company in the world to introduce a truly aggregated communications management solution through our software, One Touch Control. One Touch Control integrates all aspects of communication and network management to provide customers with a tool that allows them to monitor, amend and manage their entire communication and network system.
Who we are
Comscentre is a specialised provider of enterprise-grade communications products and services. We customise our solutions based on your needs. Our expertise is present in every communications solution we deliver. We can combine a solution into your business that spans the design, building and managing every aspect of your Voice and Data Network, or simply one element. This will give your IT management team more time to focus on your core business, and give you the peace of mind that your communications systems are in excellent hands – being looked after by our industry-leading experts.
We work with a reliable list of providers and are partnered with leading suppliers to provide premium, yet cost effective, solutions to suit any business.
With Comscentre, your business will run more smoothly as we remove complexity from your voice and data networks, reduce business costs and increase your workforce productivity.
For more information, download a copy of our company overview.
Our History
Founded in 2002, we’ve grown consistently and organically in a fast-paced telecommunications industry. A model of customer-centric solution design and deployment always remained, and continues today, the principle focus. As our teams and solutions evolved we’ve become one of Australia’s leading integrated telecommunications companys.
Comscentre was formed by a group of experienced technology professionals with a passion to provide businesses communication solutions that work seamlessly, without exception, and enable companies to fulfil the potential of their own mission.
Today, some of Comscentre’s customers include Harbour IT, Century 21, Pentana and Adshel with a customer-base that reaches as remote as Port Hedland and Paraburdoo to central Brisbane, Sydney and Melbourne.
We’re proudly a Brisbane-headquartered company, while also having offices in Perth, Melbourne, Sydney and Manila in the Philippines.
Why Choose Comscentre?
We provide communications solutions that work without excuse so your business has the time and resources to fulfil your own mission.
As a true aggregator of business communications services, we provide you with absolute choice of services.
Our products and services can be scaled as your organisation grows.
We can deliver a definite, measurable return on investment on your IT system.
Our phone and data systems are proactively managed and our support team are available any time.
We will remove the complexity from your telephony and data networks.
One Touch Innovation
Our Values
Our core values shape our culture and define our company’s character. They guide how we behave and make decisions.
Integrity
We are honest people. We do not over promise to win a sale. We do what is right even when no one is looking.
Excellence
We are proactive and passionate about the pursuit of excellence in everything we do. We ask ourselves and others when we review our performance “were we excellent?”
Respect
Everyone, regardless of sex, race, gender or political persuasion will be treated with respect and his or her personal tolerance will be observed.
Satisfaction
Job, workplace and customer satisfaction is the key to our future. We believe in respecting our customers and staff, listening to their requests and understanding their expectations. Satisfied customers keep our company alive and thriving. Satisfied staff are committed, motivated and go above and beyond.
Communication
We promptly, proactively and consistently engage in two-way communication with our customers, staff and stakeholders. We always communicate what we want to achieve, when we want to achieve it by and how we should achieve it. This ensures we get the job done. We practice total transparency in business and customer applications.
Accountability
We accept our individual and team responsibilities and we deliver on our commitments. We take responsibility for our performance in all of our decisions and actions, we act with a sense of urgency.
Our Partners
Comscentre uses our own ‘best of breed’ method across our extensive network of vendors and providers so that you, our customer, can benefit from a solution that is just right for your business. We go the extra mile in determining the highest quality service and rates from various vendors, based on your business requirements and your future needs; ensuring maximum efficiency and full functionality.
Security Policy Statement
Comscentre is a national organisation with customers in all states and jurisdictions of Australia. Comscentre is highly mindful of both internal security and privacy requirements as well as the corporate and legislative needs of its customers. We have developed policies and procedures to address these needs effectively.
Within the information security system and in general practice, Comscentre:
- Ensures the confidentiality of corporate and client data;
- Protects sensitive information against unauthorised access;
- Meets all regulatory and legislative requirements;
- Complies with the requirements of ISO 27001:2013 for information security practices;
- Makes sure that all departments consider the preservation of confidentiality, integrity and availability of information security;
- Guarantees that security risk assessment and auditing is completed and monitored for any variations;
- Undergoes planning and testing for disaster recovery procedures;
Comscentre treats all information security as dynamic process that we are committed to continual improvement through a process of incident reporting, risk assessment and regular auditing.
© 2018 Comscentre Pty Ltd.
