13 Oct

Aged Care Communication Solutions

In the aged care sector the expectations of residents are constantly evolving as each generation becomes accustomed to advances in communication technology. It is important to have a communications technology partner who can keep pace with these changing expectations and deliver solutions through cloud and other advanced technologies.

RESIDENTS
Enhance the residential experience with the provision of wi-fi; enabling mobile device usage and access to video for face to face calls to family. Take advantage of cloud based voice communication to offer residents simple call plans with competitive call costs. Cater to residents’ individual needs with flexible solutions including solutions for the sight and hearing impaired and solutions which cater to all care levels. Additionally, obtain the ability to gain intelligence on resident internet usage habits.

VISITORS
Improve the visitor experience through the use of wi-fi to improve communication and to interact with, and locate, residents on site. Track the number and frequency of visitors residents are receiving and understand who is on site at any given time.

ADMINISTRATION
Implement centralised management across multiple sites enabling simplified phone billing and the provision of a flat phone rate for residents. Gain full visibility of network performance through our enterprise telecommunications management system.

MEDICAL
Provide reliable support for residents’ wi-fi dependant medical devices with multiple SSIDs. Offer visiting practitioners secured wireless access and secure VPN networks to access health records.

OPERATIONS
Track the activity of visitors within your environment including knowing which contractors are on site. Quickly prepare for new residents, or resident relocations, with fast and easy user detail setup. Integrate nurse call systems to improve operational efficiency. Free up IT resources to focus on strategic core business requirements whilst we handle your communication requirements.

Download the aged care flyer here.

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