13 Jan

Call Connect Product Release – Inbound Call Management

We’re pleased to introduce and highlight in early 2017 one of our newest product solutions: Comscentre Call Connect.

Comscentre Call Connect is an inbound 1800 and/or 1300 number call management solution. It has been established focusing on simple and straightforward functionality while offering numerous advantages for business’ inbound enquiries. Immediate call-flow changes, a web-based management portal and extensive reporting options provide an excellent footing on which to ensure excellent customer experience for incoming calls, consistently.

The feature-rich integration encompasses:
– Easy-to-implement call-flows;
– Instant call reporting;
– Customisable, white-label management interface;
– Multi-device access;
– Technical and business support; and
– Seamless incorporation into monthly invoicing.

For more information on Comscentre Call Connect, please download the Call Connect Brochure here or talk to your Comscentre representative to hear more about the options for deployment.

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02 Nov

Cloud Managed Security Cameras

The MV family brings Meraki magic to the video security world. Impossibly simple to deploy, configure, and manage, both the MV21 and MV71 provide reliable security at any scale.

Stream local, stream remote. View customisable video walls from anywhere in the world using the Meraki dashboard in a web browser.

By utilising industrial grade, high write endurance solid state storage on each camera, the MV family has removed the NVR from the equation.

Read more on the Cisco Meraki website.

As a Cisco Meraki partner, Comscentre can provide you with this solution and supporting managed services. Contact us today.

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24 Oct

Skype for Business Users: Meet with More People Using WebEx

How often do you attend meetings that start late due to technology issues? According to Ovum, the average delay is 10 minutes and 40 seconds. When technology isn’t easy to use, it impacts productivity and can cost millions in lost time. But when everything works and everyone can join the meeting on time, you can accomplish great things.

At Cisco, we’re focused on finding ways to bring people together. That’s why we are excited that Cisco WebEx Meeting Center video conferencing works with Microsoft Skype for Business.

Read more on the Cisco blog.

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17 Oct

Get a Year of Meraki Licensing for Free!

Customers making new license purchases (3 years or more) get an extra year of licensing for free from Meraki! No matter whether you’re adding new devices to an existing Meraki network or thinking of purchasing for the first time, it’s a great time to take a look at your IT needs and see that you don’t have to compromise due to budget constraints.

See the Meraki blog for more information.

 

*This is for new license purchases only, so license renewals are not eligible for this offer. This offer is only valid between September 1, 2016 and July 29, 2017.

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10 Oct

Spark It Up! Quick Video Tutorials to Get Started with Cisco Spark

The whole idea of Cisco Spark is to make teamwork easier. It brings everyone and everything together so teams can move faster. It’s more than business messaging. It provides a full suite of services including meetings and calling.

With Spark, I’m never more than one click from collaborating with my team. I can make or receive voice and video calls, join meetings, schedule meetings, and more. And I always have the historical context of interactions through shared files and persistent message logs.

With Spark, I can collaborate with anyone using e-mail addresses. Cisco Spark is one app where I can work with my team from any device, wherever I am.

Read more on the Cisco Blog.

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