18 Dec

Gilbert + Tobin Case Study

Earlier this year we were part of one of the most transformative projects, with Gilbert + Tobin’s Sydney office relocation and upgrade at Barangaroo.

A traditional legal office layout with numerous, individual offices was swapped for an open-planned fit out to facilitate closer collaboration, unlock staff mobility and workplace flexibility, and modernise a rigid telephony platform.

Read about the entire project and the outcomes via the case study, available here.

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18 Dec

CRN Fast50 Awards 2017

CRN, who publish their annual Fast50 technology companies list, awarded us again this year with a spot as one of the fastest growing businesses in Australia.

We have achieved a growth in revenue of more than 30%, on from 2016. Our performance secured our spot at number 50 on the list, marking six occasions we have been recognised just by CRN alone. In addition, every time we have featured in the lists, our growth has been solely organic – there’s been no acquisitions to influence or distort the performance of the business year-on-year.

It is our enduring commitment to customer service and tailored design and implementation that has propelled us, along with a wonderful base of customers. The award and recognition cannot be achieved with the support we receive from our customers, so thank you.

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13 Dec

Comscentre Company Conference 2017

It was only a couple of weeks ago that we took the opportunity to get together as a group – to celebrate our achievements and plan ahead for 2018 – for our company conference, engaging every team across the business.

First and foremost, the event enables individuals and teams to form new relationships and work closer as result, for the benefit of every one of our customers. The event is focused on personal and team development, so that we’re collectively even more capable of consistently delivering excellent, effective and insightful service.

The supporting theme for the event was satisfaction, from our set of values, with the end of year event initializing the specific focus for the following year.

Importantly, a generous thank you must go to our sponsors for supporting the event – without which it does not occur.

Click a thumbnail from the gallery below to view some of the photos from the event!

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09 Oct

Who We Are: Rosh McMahon

As we continue to evolve and grow, we want to be highlighting the range of people, personalities and perspectives that work as a part of the business – both to introduce everyone to you, our customers, and give a little bit of insight into the teams and people who make up who we are as a company.

What is your role within Comscentre?

As of recently, taking over as the National Pre-Sales Manager. It’s a role that involves looking after the national resources for our entire Pre-Sales function, across both Australia and Manila – supporting our Product team, Sales team and Projects team . To put it another way, I’m there as a technology planner aiding the sales discussion.

How long have you been in the role?

It has been a recent promotion, into the new role, as of about six or seven weeks ago. Before that though I was a Solutions Architect, and have been with Comscentre for just over six months now.

Tell us a bit more about your interests and passions, and what’s led you to Comscentre?

Technology has always been a big focus for me, from a very early age right the way through high school – studying Physics, Chemistry, IT, Engineering – and have always been very focused on technology science.  After university, I spent some time with the Defence Force working with electronics, satellites, communications and those types of things that were very, very technology focused.

My interest in technology evolved into learning about how people communicate. It was very strong interest I had and a big thing for me – finding a niche that is going to be long-standing and help me explore building different things with technology, in particular, collaboration and video conferencing. It is wonderful to explore the ways people communicate and collaborate.

But also, I’m continuously learning about and studying the new technologies and how we can use them to deliver rich, positive communication experiences to customers.

What do you enjoy most about your role? What do you take the most satisfaction out of in the role?

It’s simple really. It’s being given the opportunity to help other people: Educate people within our team about different areas technology, new parts of the business and new possibilities. Also, engaging with people externally – to introduce people to each other within the industry locally and nationally.

Shifting to something everybody seems well-versed in these days, if there was anywhere in the world you could go, where would you?

First would be Japan, followed by Ireland. I’ve haven’t visited either yet, but would love to – Japan for the technology and the buzz of the place, and Ireland for its serenity and its history too. It would be great to travel around and visit those places of historical significance.

And before we finish up, can you share with us one thing that we may not know about you?

So, everyone around the office has the perception that I’m quite nerdy and so technology focused, but I actually really, really like gardening. I’m terrible at it, however my goal is to have a fantastic garden. Like, I love flowers!

 

Thanks a lot Rosh. It’s been a pleasure

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09 Oct

Information Security Management: ISO 27001 Certification

As of Wednesday, 16 August, we are officially certified – across all our operations – in best practice for ISO 27001, Information Security Management. It is a certification that rightly recognises our very high standards for information management and delivers an international endorsement of our OneTouch Control (OTC) platform, how we securely gather, store and utilise customer site information to deliver proactive management and customer service.

Our focus has always been on effective and secure use of information, the application of which forms the basis for OTC, as key network and performance information is gathered automatically to provide the proactive managed services that simplify customer environments.

The scope of the certification comprises provisioning of tailored solutions with enterprise-grade communications in conjunction with suppliers/partners to provide products and services – encompassing our key solution pillars of networks, collaboration and managed services.

Most importantly, the certification attained represents the guarantee that confidential customer data and network environment information is secure and managed to the highest possible standards globally.

ISO 27001: 2013 Information Security Management System is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to the security of its customer and employee information. To achieve this certification, we needed to meet extensive criteria and demonstrate our systematic and ongoing approach to managing sensitive company and customer information. This certification adds to our continual improvement ethos to make sure that the risk treatments continue to meet our corporate and customer information security needs on an on-going basis.

The certification awarded is, in essence, an achievement that serves to illustrate our commitment to information security as well as its effective and intelligent application to enable the delivery of the highest possible standards in customer service quality.

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24 Jun
02 Jun

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