Cisco HCS by Comscentre

Better access, choice and outcome

Cisco HCS is a Cisco Unified Communications Manager based offering delivered from the private cloud. It provides industry-leading, cloud-ready collaboration services you can deploy in a way that makes sense for your business. It is:

  • A “As-a-Service” Unified Communications (UCaaS) platform: Hosted Call Manager
  • A whole-of-business, enterprise grade collaboration ecosystem, not just a “Hosted PBX”
  • An enhanced collaboration feature set supporting easy and flexible integration options
  • Privately hosted in Comscentre Data Centres, removing on-premise complexities
  • Easy to deploy and manage with high levels of scalability
  • A proven business model in over 25 Telco’s globally
  • Powered by Cisco with solid vendor backing
  • A predictable OPEX based Managed Service – only pay for the features that you use


The Cisco Hosted Collaboration Solution (HCS) is a complete UCaaS solution, delivered and managed by Comscentre.

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The management stack allows Comscentre to provide carrier-grade service fulfilment ensuring optimal environment efficiency of all services. With advanced monitoring, alerting and fault diagnosis tools issues can be identified early to avoid outages and minimise downtime.


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