As of Wednesday, 16 August, we are officially certified – across all our operations – in best practice for ISO 27001, Information Security Management. It is a certification that rightly recognises our very high standards for information management and delivers an international endorsement of our OneTouch Control (OTC) platform, how we securely gather, store and utilise customer site information to deliver proactive management and customer service.
Our focus has always been on effective and secure use of information, the application of which forms the basis for OTC, as key network and performance information is gathered automatically to provide the proactive managed services that simplify customer environments.
The scope of the certification comprises provisioning of tailored solutions with enterprise-grade communications in conjunction with suppliers/partners to provide products and services – encompassing our key solution pillars of networks, collaboration and managed services.
Most importantly, the certification attained represents the guarantee that confidential customer data and network environment information is secure and managed to the highest possible standards globally.
ISO 27001: 2013 Information Security Management System is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to the security of its customer and employee information. To achieve this certification, we needed to meet extensive criteria and demonstrate our systematic and ongoing approach to managing sensitive company and customer information. This certification adds to our continual improvement ethos to make sure that the risk treatments continue to meet our corporate and customer information security needs on an on-going basis.
The certification awarded is, in essence, an achievement that serves to illustrate our commitment to information security as well as its effective and intelligent application to enable the delivery of the highest possible standards in customer service quality.