Comscentre specialise in offering a cloud first, fully hosted, fully managed, Skype for Business solution connecting your business to the Microsoft Cloud PBX.
The Skype Operations Framework (SOF) is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, delivery, adoption, operations and migrations. It is a multi-faceted approach to the successful deployment of and migration to Skype for Business Online, incorporating three key elements that have customer success firmly at the center.
Via open, transparent engagement, we seek to collaborate and effectively identify the key business goals, what challenges are faced by the organisation and how best to achieve the business objectives through the design of a tailor-made solution.
Project Management liaise with clarity on scope, assumptions and solution components – smooth in information transfer across the business is priority. Delivery is managed and monitored by Comscentre’s One Touch Control® platform.
Proactive management and support is made possible by the One Touch Control® platform, as all solution components deployed are monitored 24x7x365. Users also easily access data on network traffic behaviour, gateway utilisation and call flow via the customer portal.
Skype for Business makes communicating easier with a consistent and familiar experience available on Windows PCs, Windows Phone, iOS, and Android smartphones. The new immersive Skype for Business app for Windows provides a seamless touch-first experience.
We will unify your voice and video calls, Meetings, presence, and instant messaging (IM) through a powerful collaboration solution, making it easy to choose and move between different forms of communication.
Skype for Business is an enterprise-ready unified communications platform. Skype for Business connects people everywhere, on Windows and other devices, as part of their everyday productivity experience. Skype for Business provides a consistent, single client experience for presence, IM, voice, video and meeting experiences. Users can connect to anyone on Skype, enabling rich communication with hundreds of millions of people around the world.
© 2018 Comscentre Pty Ltd.